AVELIQ collects only the information needed to answer enquiries, provide requested services, maintain authorized accounts and protect its systems. This may include contact details, enquiry information, account activity and files you choose to provide.
How information is used
We use information to respond to requests, manage projects and property enquiries, provide portal features, send operational communications, prevent misuse and comply with applicable law. We do not sell personal information.
Legal basis and consent
We process information where you consent, where it is necessary to take steps at your request or perform an agreement, and where legitimate operational or legal interests apply. You may withdraw consent where consent is the applicable basis.
Sharing and service providers
Authorized AVELIQ personnel and carefully selected service providers may process information only for the purposes described here. Access is limited by role and service providers are expected to protect the information they handle.
Retention and security
Information is retained only as long as reasonably required for the relevant enquiry, service, legal obligation or security purpose. AVELIQ uses access controls, protected storage and encrypted connections, but no online system can be guaranteed completely secure.
Your choices
You may request access, correction or deletion where applicable, object to certain processing, or ask a privacy question through the Contact page. We may need to verify identity before acting on a request.
International services and updates
Some technology providers may process information outside Uganda subject to appropriate safeguards. This notice may be updated as services or legal requirements change. Material updates will be reflected by the date above.
Legal review required: AVELIQ should have this starter policy reviewed against its actual retention schedule, processors and obligations under Uganda’s Data Protection and Privacy Act, 2019 before final legal sign-off.